Terms of Service
Terms of Service
These terms govern your use of Foodzone, operated by Nutrition Experts Pty Ltd (trading as Foodzone). By using Foodzone, you agree to these terms.
The service
Foodzone is a health tracking platform for individuals and health professionals. We provide tools to log health actions (food, exercise, supplements, measurements), track progress, and share information with clients.
Your account
- You must provide accurate information when creating an account
- You are responsible for maintaining the security of your account
- You must be at least 16 years old to use Foodzone
- One person or business per account
Your data
Ownership
You own your data. The health action entries, custom foods, recipes, routines, and personal information you add to Foodzone belong to you. You can export or delete your data at any time.
License to provide the service
By using Foodzone, you grant us a license to store, process, and display your data as needed to provide the service. This includes showing your data to people you choose to share it with.
Aggregated insights
We may use aggregated, anonymised data to improve our services. This means we can learn from patterns across all users (like popular health actions or common goals) without identifying you personally. This helps us build better features and provide smarter suggestions.
Community food contributions
Foodzone's food database includes foods suggested by the people who use it. This clause covers what you send us when you suggest a food for the public database, report a problem with one, or add a photo to one: photos, product names and brands, nutrition values, and any notes.
What stays private. This clause applies only when you contribute to the public food database. It does not apply to anything you create for yourself. Your own custom foods, your recipes, the photos you add to them and your diary stay private to your account and to anyone you have chosen to share it with, such as your practitioner. We don't publish them, and they never become part of the public food database.
What you're confirming. You took the photos yourself, or you otherwise have the right to share them, and they show the product and its packaging rather than people.
What you're giving us. You keep ownership of what you send. You give Foodzone a perpetual, irrevocable, worldwide, royalty-free, non-exclusive licence to store, reproduce, edit, crop, retouch, adapt, publish, display and distribute your contribution — including your photos — as part of our food database and any service built on it, and to sublicense those rights to partners who help us operate or distribute it. We may publish your contribution without naming you.
What we do with your photos. We strip location data from them when you upload. Reviewers check every photo before anything appears publicly, and we usually crop and clean up a photo before it becomes a product image. We may decline or remove any photo at any time.
If you close your account. We delete photos and suggestions still under review. Contributions already accepted into the food database stay, with your name detached from them.
For health professionals
If you use Foodzone to work with clients:
- You are responsible for obtaining appropriate consent from clients
- You must comply with your professional obligations and regulations
- Client data remains confidential between you and your clients
- We do not access individual client data for our own purposes
Acceptable use
You agree not to:
- Use Foodzone for any illegal purpose
- Share your account with others
- Attempt to access other users' data
- Interfere with the security or operation of the service
- Use automated tools to scrape or access the service
- Send offensive, misleading or infringing submissions to the public food database
Foodzone may edit, decline or remove any contribution to the public food database.
Payments and subscriptions
Some features require a paid subscription. Payments are processed by Stripe. Subscriptions renew automatically unless cancelled. You can cancel anytime from your account settings.
Refunds are provided in accordance with Australian Consumer Law.
Intellectual property
Foodzone, including our software, design, and branding, belongs to Nutrition Experts Pty Ltd. You may not copy, modify, or redistribute our service without permission.
The nutrition data we provide comes from public food databases and is for informational purposes only.
Not medical advice
Foodzone is not a substitute for professional medical or health advice. Always consult a qualified health professional before making changes to your diet or exercise routine, especially if you have a medical condition.
Service availability
We aim to keep Foodzone available and reliable, but we cannot guarantee uninterrupted access. We may modify or discontinue features with reasonable notice.
Limitation of liability
To the maximum extent permitted by law, Nutrition Experts Pty Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of Foodzone.
Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.
Account termination
You can close your account at any time. We may suspend or terminate accounts that violate these terms. On termination, you can export your data for 30 days.
Changes to terms
We may update these terms. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance.
Governing law
These terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of New South Wales.
Contact
Questions about these terms? Contact us at help@foodzone.io.
Nutrition Experts Pty Ltd
Blackheath, NSW, Australia