Privacy Policy
This privacy policy explains how Nutrition Experts Pty Ltd (trading as Foodzone) collects, uses, and protects your personal information when you use our health tracking service.
Who we are
We are Nutrition Experts Pty Ltd, an Australian company operating the Foodzone health tracking platform. You can contact us at help@foodzone.io.
Information we collect
Account information
- Email address (for sign in and notifications)
- Name (optional, for personalisation)
Nutrition and health data
- Health action entries (food, exercise, supplements, measurements)
- Profile information (age, weight, activity level)
- Custom foods, recipes, and routines you create
- Health goals and targets
Technical information
- Browser type and device information
- IP address (for security and regional settings)
- Usage patterns (pages visited, features used)
How we use your information
- Provide and improve the Foodzone service
- Send you verification codes and important account notifications
- Respond to your support requests
- Ensure security and prevent fraud
- Comply with legal obligations
Aggregated and anonymised data
We may use aggregated, anonymised data that does not identify you personally to:
- Improve our services and develop new features
- Understand usage patterns and trends
- Provide better suggestions and insights
- Conduct research to improve health tracking
This data cannot be linked back to you and helps us build a better product for everyone.
Service providers
We use trusted third-party services to operate Foodzone:
- Cloudflare — Hosting, database, security, and analytics (Global)
- Stripe — Payment processing (USA)
- Mailgun — Email delivery (USA)
These providers only access data necessary to perform their services and are bound by their own privacy policies.
Data storage and security
Your data is stored securely on Cloudflare's infrastructure. We use encryption in transit (HTTPS) and implement security measures to protect against unauthorised access.
While we are an Australian company, some data may be processed in other countries where our service providers operate. We ensure these providers maintain appropriate security standards.
Data retention
We keep your data for as long as you have an active account. If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal or security purposes.
Your rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Withdraw consent for optional processing
To exercise these rights, contact us at help@foodzone.io.
Cookies and analytics
We use essential cookies to keep you signed in and remember your preferences. We do not use advertising cookies.
We use Cloudflare Analytics to understand how people use Foodzone. This is a privacy-focused analytics service that does not use cookies or track you across websites.
Changes to this policy
We may update this policy from time to time. We will notify you of significant changes via email or through the service.
Contact us
If you have questions about this policy or your data, contact us at help@foodzone.io.
Nutrition Experts Pty Ltd
Blackheath, NSW, Australia
Last updated: 25 December 2025